6.          RESOURCE MANAGEMENT

6.1       Provision of Resources

MII determines and provides the resources needed:

a.          to implement and maintain the quality management system and continually improve its effectiveness, and

b.          to enhance customer satisfaction by meeting customer requirements.

 

Management continually monitors resource requirements for the quality management system and meeting customer requirements.  Management reviews are the main indicator of resource needs but other management meetings may also indicate needs.

 

6.2          Human Resources

6.2.1      General

Personnel performing work affecting product quality shall be competent on the basis of appropriate education, training, skills and experience.

 

6.2.2      Competence, Awareness and Training

MII shall:

a.          determine the necessary competence for personnel performing work affecting product quality,

b.          provide training or take other actions to satisfy these needs,

c.          evaluate the effectiveness of the actions taken,

d.          ensure that its personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of the quality objectives,

e.          maintain appropriate records of education, training, skills and experience (see 4.2.4).

See Training Procedure (P4.18)

 

6.3       Infrastructure

MII has determined, provides and maintains the infrastructure needed to achieve conformity to product requirements. Infrastructure includes, as applicable for:

a.          buildings, workspace and associated utilities,

b.          process equipment (both hardware and software), and

c.          supporting services (such as transport or communication).

 

MII has been a recognized leader since 1956 in the manufacture of two and three dimensional cams and complex machined parts that meet the most stringent customer and application requirements.

The Mallory difference lies with our people. Our skilled work force is supported by state of the art machine tool equipment together with a quality management system which monitors and continuously improves the manufacturing process.

Mallory’s 22,500 sq. ft. facility in Farmington, CT. houses our engineering and tool making services, and our complete manufacturing, quality and test facilities.

 

It is the responsibility of all personnel to read, understand and comprehend the relevant sections of this manual as they relate to the person’s specific work duties and responsibilities

 

 

6.4       Work Environment

MII has determined and manages the work environment needed to achieve conformity to product requirements.

 

If changes to the work environment occur that adversely affect the conformity of the product then corrective action is taken.